To reach Merchant Software...
Toll-free: 1-800-565-6675 (in U.S. and Canada)
Direct: 1-540-364-6091
Fax: 1-540-364-6095
E-mail questions to: Support@merchantsoft.com

Technical Support is available 8am-10pm Monday through Friday, and 8am-8pm Saturday
with a valid support contract